Manage Every Property Deal With One Smart Platform
Connect your property inventory, leads, sales team, site visits, bookings, instalments and customers through one integrated Real Estate CRM system.
One CRM for Your Entire Real Estate Business
Winggo Soft's Real Estate CRM & Property Management System helps property businesses manage inventory, enquiries, sales teams, customer records, bookings and instalments from a centralized platform.
With dedicated workspaces for administrators, telecallers, agents, customers and the public website, each user can access the relevant information and workflows based on their assigned role.
- Manage projects, plots, flats, shops and rental properties.
- Track leads, call outcomes, follow-ups and site visits.
- Manage booking approvals, payment schedules and receipts.
- Give customers access to property details, payments and support.
Every Team Has the Right Tools
Role-based workspaces help connect your internal team, sales partners, customers and public website in one business workflow.
Admin Panel
Manage projects, inventory, leads, customers, bookings, instalments, team permissions, commissions, reports and website content.
Explore Admin Features →Telecaller Panel
View assigned leads, record call remarks, schedule follow-ups, arrange site visits and track individual activity performance.
Explore Telecaller Features →Agent / Broker Panel
Manage site visits, customer feedback, booking requests, commission status and conversion performance from a mobile-friendly workspace.
Explore Agent Features →Customer Portal
Let customers review bookings, property details, instalment schedules, payment receipts, documents and support tickets online.
Explore Customer Features →Public Website
Showcase projects and properties, publish pricing and brochures, display company information and collect enquiries and site-visit requests.
Explore Website Features →Connected Sales Journey
Link public enquiries with lead assignment, follow-up, site visits, booking, payments, instalments and the customer portal.
View the Workflow →Control Every Important Business Activity
Manage property inventory, sales, customer records, collections, employees and website content through connected modules.
Property & Project Management
Create projects, sites, blocks, sectors and rental properties. Manage plots, flats, shops, pricing, area units, facing, RERA details, photos, layouts and brochures.
Lead & Sales Pipeline
Import leads from Excel, assign leads to staff, record call outcomes, schedule follow-ups and site visits, and document reasons for lost leads.
Customer & KYC Records
Maintain customer profiles, KYC documents, photo, nominee details, login access and configured customer record approval workflows.
Booking & Approval Workflow
Create bookings, accept agent booking requests, approve or reject requests and record admin remarks with booking status tracking.
Instalments & Collections
Configure monthly or quarterly instalments, online and offline payment records, receipt generation, overdue tracking, grace periods and penalty rules.
Staff & Commission Management
Create telecaller and agent accounts, set role permissions, review performance and manage commissions through approval, hold, cancellation and paid statuses.
Reports & Analytics
Review sales, collections, overdue payments, lead sources, team performance, website enquiries and available business reports.
Enquiries, Reviews & Tickets
Manage website enquiry inboxes, customer support tickets, reviews and automated email notifications, where configured.
Website Content Management
Update custom pages, FAQs, team members, company story, statistics, values and the homepage's Why Choose Us content.
Help Your Team Move Leads Toward Closing
Dedicated workspaces keep lead follow-ups, site visits, booking requests and performance records organized.
Telecaller Daily Workflow
- Personal activity dashboard and assigned leads.
- Call remarks, call outcomes and lost-lead reasons.
- Follow-up scheduling and reminders.
- Site-visit scheduling for interested customers.
- Assigned customer records and profile management.
- Weekly activity chart, calls and conversion information.
Agent & Broker Workflow
- Assigned site visits and visit status updates.
- Completed or No Show status and feedback.
- Record preferred properties after a customer visit.
- Submit booking requests for admin approval.
- Track booking request status.
- Review earned, paid and pending commissions.
Role-Based Access
- Provide access according to the assigned role.
- Separate customer, agent and telecaller workspaces.
- Manage profiles and password changes.
- Restrict access to assigned leads and records.
- Keep booking and commission statuses visible.
- Centralize staff activity and performance records.
A Better Property Ownership Experience
Give customers a secure, branded portal to access their booked property information and manage supported payment and service workflows online.
- Booking summary and property details.
- Instalment schedule, due dates, overdue instalments and applicable penalties.
- Online payment through the configured Razorpay integration.
- Payment receipts and supported receipt downloads.
- KYC and other customer documents.
- Support tickets, replies, reviews and profile updates.
Turn Your Property Website Into a Sales Channel
Showcase properties and projects to prospective buyers while collecting enquiries that can enter your CRM lead workflow.
Project Listings
Display projects, sites, blocks, sectors and property categories in an organized format.
Property Details
Show available details such as pricing, area, facing, RERA information and property photos.
Brochures & Layouts
Make property brochures and layout information accessible to prospective customers.
Enquiry Forms
Collect prospective customer details and route enquiries into the configured CRM workflow.
Site-Visit Requests
Allow visitors to request a property visit and provide their preferred contact details.
Company & Reviews
Show company information, team details, FAQs and approved customer reviews.
From First Enquiry to Final Instalment
Connect your website, sales team, booking operations and customer payment records through one end-to-end workflow.
Configure the CRM Around Your Business
Plan the workflows, user roles and integrations required for your property sales and management operations.
Understand Requirements
Identify property types, team roles, booking rules and payment workflows.
Configure Modules
Plan inventory, leads, customer portal, reports and website sections.
Set Up Integrations
Configure payment gateway, email and other selected services.
Test & Launch
Validate permissions, bookings, payments and customer workflows before launch.
Real Estate CRM Software FAQs
Common questions about property management, sales workflows and customer self-service.
What is Real Estate CRM & Property Management Software?
It is a centralized system for managing property inventory, enquiries, sales follow-ups, site visits, bookings, payment schedules, customer records and related operations.
What are the five connected workspaces?
The system is designed around the Admin Panel, Telecaller Panel, Agent/Broker Panel, Customer Portal and Public Website, with access based on each role.
Can I manage plots, flats, shops and rental properties?
The inventory module is intended to organize projects and multiple property types, including plots, flats, shops and rental properties. The exact fields depend on the configured solution.
Does the system support instalments and overdue penalties?
The described features include recurring instalment schedules, overdue tracking, grace periods and configurable penalty rules. These should be validated against the final implementation.
Can customers make online payments and download receipts?
Online payment and receipt workflows can be provided through the configured Razorpay integration. Live processing requires gateway credentials, merchant setup and testing.
Can agents submit booking requests?
Yes, the described workflow allows agents to submit booking requests for admin approval and check the request status.
Can the public website generate CRM leads?
The public website can collect property enquiries and site-visit requests, which can be connected to the CRM lead workflow.
Ready to Simplify Your Real Estate Operations?
Talk to Winggo Soft Technologies Private Limited about your property inventory, sales workflows, customer portal and payment management requirements.