Hotel Management Software for Smarter Hotel Operations
Simplify room reservations, front-desk operations, guest management, housekeeping, billing and business reporting with one integrated Hotel Management System.
Manage Your Entire Hotel from One Central System
Bring public room bookings and internal hotel operations together in one application. Manage room availability, reservations, guest information, payments and staff activities through a centralized system.
Everything You Need to Manage Your Hotel
A connected set of tools to simplify reservations, guest services, room operations and financial management.
Room Management
Manage room numbers, floors, room types, occupancy limits, facilities and room availability status.
Online Booking Engine
Allow guests to search available rooms, select dates, choose room quantities and submit reservations online.
Reservation Management
Manage website, walk-in and phone bookings with status tracking, room assignment and booking history.
Guest Management
Maintain guest contact details, ID records, visit history, total spend and internal notes.
Billing & Payments
Generate GST invoices, record advances and final payments, manage refunds and track outstanding dues.
Housekeeping
Assign cleaning tasks, track progress, report maintenance issues and update room readiness.
Tariff & Room Calendar
Manage room rates, extra-person charges and date-wise room availability through a visual calendar.
Expense Management
Record expenses by category, date, amount, payment mode, vendor and supporting bill photo.
Business Reports
Review occupancy, revenue, collections, GST, expenses, guest history and profit summaries.
Dedicated Panels for Complete Control
Each user gets access to the menus and actions assigned to their role.
Admin Panel – Complete Hotel Control
17 Admin ModulesRoom status, arrivals, departures, collections, pending dues and occupancy.
Room type, occupancy limits, bed type, facilities, photos and display order.
Room number, floor, room type, status and out-of-order date ranges.
Base rates, extra adult and child charges, extra bed and timing charges.
Filter bookings, view details, confirm, reject, cancel and assign rooms.
Visual room calendar with booked, checked-in, blocked and free nights.
Guest profiles, ID records, visit history, total spend and internal notes.
GST invoice numbering, reprint and cancellation with reason.
Payment receipts, transaction references and cancellation-linked refunds.
Laundry, extra bed, tea, breakfast, pickup and other chargeable services.
Expense categories, entries, vendor details and bill photos.
Cleaning tasks, staff assignment and maintenance notes.
Booking, occupancy, revenue, collection and expense reports.
Create staff accounts, reset passwords and configure permissions.
Manage banners, About text, gallery, testimonials and enquiries.
Hotel profile, GSTIN, booking rules, payment settings and policies.
Track user actions, booking changes, payments, rates and logins.
Receptionist Panel – Faster Front Desk
10 Receptionist ModulesToday's arrivals, departures, in-house guests and room readiness.
Search dates, select rooms, find returning guests and record advances.
View room calendar and start bookings from available dates.
Assign room, capture guest ID details and print GRC.
Add services, extend stays, shift rooms and add guest notes.
Calculate final bill, GST, discounts, balance due and print invoice.
Record advance or part payments and print payment receipts.
Search bookings, edit guest details and confirm or cancel when permitted.
Date-wise register of checked-in guests and ID details.
View daily cash, UPI and card collections recorded by staff.
Customer Panel – Convenient Guest Access
7 Customer ModulesAccess bookings using booking reference and registered mobile number.
View booking status, stay dates, rooms, price breakup and paid amount.
Pay advance or remaining amount through Razorpay when enabled.
View policy-based refund amount and submit cancellation requests.
Download booking slip and GST invoice after check-out.
Optionally upload ID proof and expected arrival time.
Submit ratings and reviews after check-out for admin approval.
Housekeeping Panel – Room Readiness
4 Housekeeping ModulesView assigned rooms, cleaning type and task priority.
Move tasks from Pending to In Progress to Completed.
Report electrical, plumbing, AC or furniture issues.
View the current status of all rooms at a glance.
A Simple and Structured Guest Booking Journey
Website and front-desk bookings use shared availability checks to help prevent overlapping room reservations.
Search Availability
Guest selects check-in, check-out, adults and children.
Select Room
View available room types, nightly rates and total stay price.
Enter Guest Details
Provide contact details, guest count and special requests.
Confirm & Pay
Review price breakup, accept policy and choose a payment option.
Transparent Billing with GST & Payment Tracking
Keep room charges, extra services, taxes, receipts and refunds connected to booking records.
Complete Billing & GST
- Room charges calculated by nights and room rates
- Extra adult, child and extra bed charges
- Additional services and timing charges
- Discounts with reason and permission limits
- CGST + SGST or IGST invoice options
- GSTIN, HSN/SAC and configurable tax slabs
- Plain bill option when GST is switched off
Flexible Payment Management
- Cash, UPI, card and bank transfer
- Online Razorpay payments when enabled
- Advance, part payment and final payment
- Payment receipts with receipt numbers
- UPI QR on invoice and booking slip
- Refund entries linked to cancellations
- Payment status and outstanding due tracking
Clear Insights into Hotel Performance
Filter reports by date range and print essential operational and financial records.
Printable Documents (A4 Format)
A Structured Seven-Stage Development Process
The proposed development sequence, with each stage tested before moving to the next.
Foundation
Database schema, role-based login, layouts, settings, staff accounts and activity logs.
Room Management
Room types, facilities, room records, tariffs and extra services.
Booking Management
Availability engine, bookings, tariff chart, guest records and walk-in booking.
Front Desk Operations
Check-in, in-house stay, check-out, payments and invoices.
Housekeeping
Task board, room status updates and maintenance notes.
Website & Online Booking
Public pages, booking engine, Razorpay and customer panel.
Reports & Deployment
Dashboards, expenses, guest register, collections, testing and deployment.
Additional Capabilities for Future Growth
Optional enhancements that can be considered for a future phase.
Seasonal & Weekend Rates
Set different rates for peak dates and special occasions.
Promo Codes
Offer discounts and promotional pricing for direct bookings.
SMS & WhatsApp
Automated guest updates through a configured messaging provider.
Excel Report Export
Export operational and financial reports for further analysis.
Day-Close Summary
Review cash handover and collection summaries per shift.
Corporate Accounts
Manage company guests and monthly billing arrangements.
Hotel Management Software FAQs
Quick answers about the system and its capabilities.
Ready to Simplify Your Hotel Operations?
Discuss your hotel requirements and explore how an integrated booking, front-desk and management system can support your daily operations.
Contact Winggo Soft →