Refund and Return Policy

Effective Date:  [12/06/2024]

At Winggo Soft Technologies Pvt Ltd, we strive to provide high-quality digital services, including web development, IT solutions, SEO, and digital marketing. Customer satisfaction is our top priority. This Refund and Return Policy outlines the conditions under which refunds or service modifications may be issued.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• If a service has not been initiated or no work has been delivered within the agreed timeframe.

• If the service provided is significantly different from what was agreed upon in the contract.

• If technical issues prevent us from delivering the service, and an alternative solution cannot be provided.

2. Non-Refundable Services

Certain services are non-refundable, including:

• Completed or partially completed projects.

• SEO, digital marketing, and other ongoing subscription-based services.

• Customized solutions that require unique development and implementation.

• Third-party costs, including domain purchases, hosting fees, and software licensing.

3. Cancellation Policy

• Clients may request service cancellation within 24 hours of purchase for a full refund if no work has started.

• If a cancellation request is made after work has begun, a partial refund may be issued at our discretion, depending on the work completed.

4. Refund Processing

• Approved refunds will be processed within 7-14 business days.

• Refunds will be credited using the original payment method.

• Clients must provide accurate details to ensure a smooth refund process.

5. Service Modifications and Revisions

Instead of refunds, we may offer service modifications or additional revisions to ensure customer satisfaction, subject to mutual agreement.

6. Contact Us

For refund or service modification requests, please contact us at:

Winggo Soft Technologies Pvt Ltd
Email: info@winggosoft.com
 Phone: +91 85648 86808
Website: www.winggosoft.com
 Address : Flat No A-1/02, Anubhuti Apartment, Sitapur Rd, Sector CS, Daliganj, Lucknow, Uttar Pradesh 226020

We reserve the right to update or modify this policy at any time without prior notice.